Terms and Conditions

Terms and Conditions

Dear Customers, Minion Gadgets BD always gives utmost importance to customers. However, in order to improve the quality of customer service, timely and faster, some rules and regulations have to be followed. Respected customers are specially requested to follow the below-mentioned rules carefully before purchasing products from Minion Gadgets BD. thank you

All product warranties declared at the time of sale are essentially warranties provided by the product manufacturer. The warranty service of the sold product is mainly carried by the parent company of the particular brand. Each brand is different in terms of warranty service and their terms and conditions are mentioned on their official website. In this case, the subsidiary Minion Gadgets is working as a means of enforcing the warranty service terms of the original brand companies.

The warranty conditions specified by the manufacturer are as follows:

All products sold are not warranted. The warranty is valid only for products for which the parent company has declared a warranty period. Minion Gadgets BD is a reseller company and all products are guaranteed by the manufacturer.

If a product under warranty is found to be defective after the sale, the defect is rectified by repair and replaced immediately depending on the type of product.

The time to return the product after completing the service work after covering the product warranty of a certain model is not fixed, this time can be from 5-7 days to a maximum of 35-40 days or more; Because in most cases, the parts required for repair have to be specially imported as there is not enough buffer stock in the country which takes a lot of time.

Consumers are informed that most of the warranty products are not repaired, the parts that are lost are replaced but in most cases are imported from abroad.

Minion Gadgets BD may charge a fee for any service outside the scope of the warranty, which will be effective subject to the buyer’s consent.

In the case of service warranty, if any parts are required to be changed or added, then the buyer will normally collect it at his own responsibility or can collect it through Minion Gadgets BD subject to advance payment with the consent of the buyer.

For a warranty claim due to dead pixels on the monitor, a minimum of 3 or more dead pixels must be visible. The buyer is requested to bring the monitor box with him during the monitor warranty claim.

In which cases the warranty will not be valid or may be conditional

Defects caused by careless use such as water-soaking, breakage, burns, injuries, deep scratches, etc. are not covered by the warranty.

If the serial or serial sticker of a product is partially or completely removed, or damaged for any reason, the product will no longer be covered by the warranty.

The product will not be covered by warranty if one or more pins are found to be completely or partially broken, bent, or deformed in the case of the motherboard and processor.

Removing the Apple Mac Book’s own operating system will void the product’s warranty.

Parts like printer cartridges, toner, head, roller, drum, element cover, etc. are out of warranty.

The use of ink, ink cartridges or toner cartridges other than the ink, ink cartridges, or toner cartridges specified by the manufacturer in relation to the warranty of the printer will not be covered by the warranty.

For certain models of combo keyboard-mouse (all keyboard-mouse bundles sold together) damage to either the keyboard or mouse requires the complete combo set (accessories) to be presented for warranty. Only a keyboard or mouse presented separately for warranty will not be acceptable.

Power adapters for printers, scanners, routers, switches, access points, TV cards, etc., and similar products are not covered under warranty.

If more than 2 months have passed in the warranty or service department after the warranty of a particular product, the company will not bear the responsibility for the product.

If the warranty receipt paper of a specific product is lost, the product must be accepted subject to the purchase receipt and appropriate proof.